Duplicate document request change

Hi All

When it comes to duplicate documents and the warning we get, I have one suggestion that would make it work better.

Currently the window pops up before I am able to see the details of the document I am currently on, and so what I do is view the original document in new tab, close the warning, check dates, amount, invoice number and supplier to determine if it is a duplicate and then go from there.

We have a customer who is a travel agent and sometimes they book with the same company for different clients on the same day and same amount so the only thing that changes is normally a invoice number and some names, but the software is picking it up as a duplicate due to amounts and dates matching.

So maybe it can be altered for a side by side comparison to show supplier, dates, invoice number and amounts and decide from there what to do?

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

πŸ› Bug reports

Date

11 months ago

Author

Sven Arndt

Subscribe to post

Get notified by email when there are changes.