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Duplicate document request change

Hi All

When it comes to duplicate documents and the warning we get, I have one suggestion that would make it work better.

Currently the window pops up before I am able to see the details of the document I am currently on, and so what I do is view the original document in new tab, close the warning, check dates, amount, invoice number and supplier to determine if it is a duplicate and then go from there.

We have a customer who is a travel agent and sometimes they book with the same company for different clients on the same day and same amount so the only thing that changes is normally a invoice number and some names, but the software is picking it up as a duplicate due to amounts and dates matching.

So maybe it can be altered for a side by side comparison to show supplier, dates, invoice number and amounts and decide from there what to do?

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