previously submitted documents no longer have a chart of account
seems all previously submitted documents have lost the chart of account/sub category they were exported with to QB. does not impact anything in QB, but seems to be a major bug that should be fixed.
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Comments1
Antti Laitinen
Jul 7, 2025
Thanks for the report. This should now be fixed (retroactively as well). This only affected documents published to QBO and was related to the recent change from document-level categorization to item-level categorization (under the hood). Everything was still there, but the app had an issue making it show empty for the subcategory of QBO documents.