Skip to main content

previously submitted documents no longer have a chart of account

seems all previously submitted documents have lost the chart of account/sub category they were exported with to QB. does not impact anything in QB, but seems to be a major bug that should be fixed.

Status: Completed1 comment

Log in to comment and vote

Comments1

  • Antti Laitinen

    Team•

    Jul 7, 2025

    Thanks for the report. This should now be fixed (retroactively as well). This only affected documents published to QBO and was related to the recent change from document-level categorization to item-level categorization (under the hood). Everything was still there, but the app had an issue making it show empty for the subcategory of QBO documents.